Do I pay a personal contribution at AndersGGZ?

No. AndersGGZ charges no personal contribution. Do bear in mind your legally required own risk (deductible), which the health insurer settles with you.

What if I'm not insured in the Netherlands?

For asylum seekers and refugees without regular insurance we provide care through a separate arrangement. Get in touch and we'll look at the options.

What does a missed appointment cost?

A no-show costs €70 and is not reimbursed. After two no-shows you receive a 10-day letter; if you don't respond, we close the file. Cancelling in time avoids these costs.

Our care

Rates and reimbursement

Good care must be accessible. That's why AndersGGZ has contracts with all relevant health insurers and charges no personal contribution.

Reimbursement

Reimbursed from basic insurance

Treatment in specialist mental health care falls under basic insurance. Because we have contracts with all relevant health insurers, we bill your insurer directly.

Contracts with all relevant health insurers
Direct billing, no advance payment
AndersGGZ charges no personal contribution
You need a referral for reimbursement

Own risk (deductible)

Bear in mind your own risk

For care under basic insurance, the legally required own risk (deductible) applies. Your health insurer settles this with you; the amount depends on what you've already used that year.

Our contracts

Contracted health insurers

As of 1 January 2026 we have contracts with, among others:

VGZMenzisZilveren KruisCZDSWASRENOCaresqZorg & ZekerheidAnderzorgCentraal BeheerFBTOInterpolisVRZRMACAK

Waiting-list mediation

Contacting your insurer

Do you find the waiting time too long? Your health insurer is obliged to help you via waiting-list mediation and can often get you an intake sooner. Below you'll find the direct contact details per insurer, by phone, website or email:

Insurer	General customer number	Mediation
VGZ	0900 - 8490	088 - 131 16 11
Zilveren Kruis	071 - 751 00 52	071 - 364 02 80
FBTO	058 - 234 56 78	058 - 297 74 56
CZ	088 - 555 77 77	Request
Menzis	088 - 222 40 40	Request
DSW	010 - 246 64 66	Request
a.s.r.	030 - 257 22 22	Request
ENO / Salland	0570 - 68 74 84	Request
Caresq / Aevitae	088 - 010 69 00	Request
Anderzorg	088 - 222 44 22	Request
Zorg en Zekerheid	071 - 582 58 25	Request
RMA (asielzoekers)	—	zorgrma@rmasielzoekers.nl

Is your insurer not listed, or can't you reach them? On your insurer's website you'll find the mediation or care-advice department. No rights can be derived from this information.

No-show policy

Cancelling an appointment

Can't make it? Let us know in time, so we can give the slot to someone else. If you don't show up for an appointment (a no-show), we charge €70 for this. These costs are not reimbursed by your insurer.

After two no-shows we send you a 10-day letter asking you to contact us. If we don't hear from you within ten days, we close the file.

Frequently asked questions

Yes. For reimbursement from basic insurance you need a referral from your GP, mental-health practice nurse or medical specialist. Applying via ZorgDomein is also possible.